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We will be communicating through our website and/or email. Unless a problem arises, this should be sufficient written notification.

All content including video, music, pictures, and written information on the site is copyrighted, and the products are patent-pending thus all are protected by United States copyright and patent laws.

Images on the pictures of the cabinets are owned or copyrighted by step-n-stor and/or its affiliates or suppliers. Thus no copying, duplicating, reproducing, selling, or any other form of capturing and using information can be used for commercial purposes. It is not permitted to use the name of the company, company information, or its images such as its logo in any way to misrepresent the company or its owners.

You, as a user on our site, are responsible for restricting access to your computer, the protection of your account, password. It is your responsibility to maintain all activity on your account and under your password. Click here to read our privacy policy. We reserve the right to cancel your account for fraudulent use of our site by you or someone using your account in a fraudulent manner or is a person under 18. step-n-stor will not be liable for any damage that arises from use of our website including but not limited to incidental,  punitive, exemplary, consequential, or special damages. You must agree to not hold step-n-stor, LLC. or it representatives liable for any damages, losses, costs, debts, or any other expenses including but not limited to attorneys fees that may arise for using our website, violations of our terms, use of intellectual property rights, or purchase of our products.

At this time all comments, reviews, or other communications should go through our contact us or email links. Illegal, defamatory, obscene, invasive of privacy or personal information, threatening, copyright infringement, or otherwise injurious content or actions such as viruses or tracking devices to the site or company will not tolerated and will be prosecuted.  Such content will be removed.

You may not use incorrect or misleading information like false email addresses, phone numbers, credit card, banking information, etc. or impersonating another person or entity.

Refunds will be handled immediately upon return of the product less shipping and handling. There may be a 15% restocking fee. Customized or special ordered, handcrafted units may not be returned except for defects in manufacturing or workmanship. Units damaged in transit should be addressed to the shipping agent.  Units damaged during assembly not covered by step-n-stor and should be  the responsibility of the assembler.

All cabinet purchases are sold on an as is and as available basis. Due to the nature of the cabinet finishes on the handcrafted orders are individualistic and may vary from design to design, therefore, step-n-stor does not make any implied or specified warranty of designs, materials or manufacturing of the cabinets unless specifically made in writing. canada-generic A manufacturer’s warranty may apply.

step-n-stor does not warrant that information, content, or use of this site is free of viruses, and will not be liable for any damages of any kind that might arise during or after use of this site.

Disputes will be settled in Ohio according to Ohio law.

We reserve the right to make changes to the site for changes in prices, designs, product updates, conditions of use and policy changes, etc.

Our address is:

step-n-stor, LLC., P.O, Box 46363, Cincinnati, OH 45246